Microsoft Teams Live chat has ended — keep chats in Teams

Your Business Never Sleeps. Neither Does Your Chatbot.

Potential clients visit your website at all hours. Now they get real answers — and you get their contact info — without you lifting a finger.

20 min · Free · No commitment

AI Assistant

Online now

Hi! Welcome to Smith Plumbing. How can I help you today?
Do you handle emergency repairs?
Yes! We offer 24/7 emergency plumbing. Want me to connect you with our team right now?

Your Website Is Open 24/7. Nobody's Answering.

Missed messages = missed revenue

"What are your hours?" on repeat all day

Leads call your competitor instead

Zero coverage when you're unavailable

Meet Your Always-On Business Assistant

We build a custom AI chatbot — trained on your business — that lives right on your website.

It knows your services, your hours, your pricing FAQs. It greets every visitor, answers their questions, and when someone's ready to connect — it collects their name, email, and what they need, then sends it straight to your inbox. On Pro, when a visitor wants a person, your team takes over the chat right inside Microsoft Teams.

No extra staffNo new inbox to watchNo missed leads

New Lead: Sarah M.

sarah@email.com · 2 min ago

New Lead: Mike T.

mike.t@email.com · 18 min ago

New Lead: Jessica R.

jess.r@business.com · 1 hr ago

Today's captured leads7

Here's What Changes When Your Website Does the Work

Always On, 24/7

Midnight, weekends, holidays, vacations — your chatbot never clocks out. Your business shows up even when you don't.

Auto Lead Capture

Collects name, email, and details — sends them straight to your inbox.

Handles the Repetitive Stuff

"What are your hours?" "Do you do X?" Done. You never see it.

Your Team Answers From Teams

On Pro, anyone on your team can claim a live chat right inside Microsoft Teams. No new app, no per-seat fees.

Pro plan · Teams Live Handoff

Need a Person? Your Team Picks Up the Chat in Microsoft Teams

The AI handles routine questions 24/7. When a visitor asks for a person, the conversation goes to Teams, where anyone on your team can claim it and reply live — with the whole AI conversation right there.

Your team gets

  • A dedicated Live Handoff tab inside Teams — no new app or login
  • Alerts on desktop, web, and phone that open the exact conversation
  • The full AI conversation, so visitors never repeat themselves
  • First to claim gets it — no double replies
  • As many team members as you like, with no per-seat fees

Your visitor gets

  • The same chat window — no switching apps or waiting on hold
  • Your team member's name and a typing indicator
  • A friendly update if they're waiting
  • A clear promise of an email follow-up if nobody's free

Nobody free? Nothing gets lost.

  1. 0:00

    The visitor asks for a person. Everyone with the Live Handoff tab gets a Teams alert.

  2. 0:45

    Still waiting? The visitor gets a “thanks for waiting” message and the request is flagged in your queue.

  3. 2:00

    Nobody free? Their name, email, phone, and the full conversation are emailed to you.

Email is required before a handoff starts, so every missed chat arrives with a way to follow up.

Microsoft Teams Live chat ended October 5, 2026.

Its website widget is now hidden and chats no longer reach Teams. We'll replace it: remove the old script, install your new AI chat, connect Live Handoff to Teams, and test a real handoff before launch. Setup fee waived on annual plans signed by October 31, 2026. Read the full migration guide →

Works after October 5, 2026
Teams Live chat: Retired; widgets hidden
JnRLTech Pro: Fully supported
Live chat with your team in Teams
Teams Live chat: Ends October 5
JnRLTech Pro: Dedicated Live Handoff tab
Team members who can respond
Teams Live chat: Up to 25 users
JnRLTech Pro: No limit, no per-seat fees
Microsoft 365 plans
Teams Live chat: Business Basic, Standard, Premium
JnRLTech Pro: Any Microsoft 365 org using Teams
Included on the Pro plan →

Microsoft and Microsoft Teams are trademarks of Microsoft Corporation. JnRLTech is not affiliated with or endorsed by Microsoft.

What's One Extra Lead Per Week Worth to You?

$1,500+

Monthly cost of a part-time receptionist

24/7

Your chatbot never clocks out

1 Lead

Per month can pay for itself many times over

A part-time receptionist works set hours, takes breaks, and can't handle multiple visitors at once. Your chatbot works every hour of every day, talks to every visitor simultaneously, and sends you warm leads on autopilot.

See the full math: AI chatbot vs. part-time receptionist — a real cost comparison.

Up and Running in Hours

No tech skills needed. We handle everything — you just show up for one call.

1

Free Demo Call

01

We walk you through exactly how it would work for your business.

2

We Build & Train It

02

We set everything up and train it on your content. Zero code on your end.

3

It Goes Live

03

Your chatbot starts greeting visitors and capturing leads immediately.

4

Leads & Live Chats Reach You

04

An email for every new lead. On Pro, visitors who want a person reach your team live in Microsoft Teams.

Frequently Asked Questions

How much does an AI chatbot for a small business cost?

JnRLTech AI Chat Assistant plans start at $97/month (Core) and $197/month (Pro), with a one-time $300 setup fee that is only charged if you keep the chatbot after the free 14-day trial. No credit card is required to start the trial.

Does the AI chatbot capture leads after hours?

Yes. The chatbot works 24/7 — midnight, weekends, holidays, and vacations. It greets every visitor, answers questions, collects their name, email, and what they need, and sends it straight to your inbox.

Do I need to write code or manage a dashboard?

No. JnRLTech builds and trains the chatbot on your content. It is embedded on your website and leads arrive by email — no dashboard or code required on your end.

Ready to Stop Losing Leads After Hours?

Let's show you exactly how it works for your business — no pressure, no tech jargon. Just a quick 20-minute demo.

Takes 20 minutes. Free. No commitment.

View plans →